Policy

Grievance Redressal

GTU and AICTE guidelines; committee constituted by order GPP/EST/Work Distribution/662 dated 4-Jul-2024

Grievance Cell

Government Polytechnic Palanpur is committed to addressing student grievances promptly and fairly. Every student has the right to a safe, equitable, and supportive educational environment.

Statutory basis: GTU and AICTE guidelines; committee constituted by order GPP/EST/Work Distribution/662 dated 4-Jul-2024
Answerable committee: Grievance Cell
Led by: Shri A. D. ShahConvener
Helplines: —

What this policy covers

Academic Grievances
Concerns related to examinations, evaluations, attendance, or academic processes.
Administrative Grievances
Issues with documentation, certificates, scholarships, or institute administrative procedures.
Facility Grievances
Complaints about hostel, canteen, laboratory equipment, internet, or campus infrastructure.
Misconduct / Harassment
Cases of ragging, bullying, discrimination, or any misconduct against students or staff.

How to raise something under this policy

Follow the steps in order. A timeline is shown where the policy commits to one.

1
Submit Complaint
Approach any committee member in person or submit your complaint in writing to the Complaint Box placed outside the Principal's office.
2
Acknowledgement
Your complaint will be acknowledged within 2 working days and assigned a reference number for tracking.
Within 2 working days
3
Enquiry
The committee will investigate the complaint, gather facts, and may call both parties for a hearing within 10 working days.
Within 10 working days
4
Resolution
A decision will be communicated in writing within 30 working days. If unsatisfied, you may escalate further to GTU or DTE Gujarat, depending on the nature of the case.
Within 30 working days

The committee answerable for this policy

Published from the committee's own record, so it cannot drift from the roster it maintains.

A confidential and impartial mechanism for students to raise academic and non-academic grievances at GPP. See the full committee record.

Name	Designation on this committee	Department	Contact
Shri S. D. Dabhi	Chairperson	Principal (In-charge)	—
Shri A. D. Shah	Convener	Electrical Engineering (HOD)	—
Shri P. G. Chauhan	Member	Mechanical Engineering (I/C HOD)	—
Miss Kinjal A. Patel	Member	Instrumentation & Control (I/C HOD)	—
Shri M. F. Tank	Member	Science & Humanities (I/C HOD)	—

This policy has not been checked against an official document. The helpline numbers and the roster come from the committee that maintains them.